FET Certificate: Leadership Development

About This Qualification

This qualification is designed to equip individuals with essential leadership competencies to drive service excellence, particularly within the local government sector.

It focuses on developing abilities such as applying emotional intelligence, motivating self and others, managing relationships, visionary thinking, and fostering a service-oriented culture. The program addresses the critical need for leaders to build consensus, manage conflict, and communicate effectively.

Who Should Enroll?

• Aspiring local government leaders
• Municipal supervisors and managers
• Team leaders in public service
• Service delivery coordinators